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Apex Enterprise Helpdesk
Logged in as admin@company.internal • Department: Infrastructure SRE
INC-4920
Investigation In Progress
Latency Spikes on Primary US-East Edge Gateway
Priority: P1 - Critical
Assigned Engineer: David Miller (SRE)
Department: Infrastructure SRE
View Mode: detailed
Edge router node pool B reports intermittent 504 gateway timeout bursts impacting roughly 8.4% of unauthenticated API telemetry streams.
Upstream traffic has been shifted to standby cluster availability zones while load balancer health checks are re-evaluated.